Question 1

What paint brands do you use?

Accepted Answer

We typically use Sherwin Williams or Benjamin Moore products, but are happy to accommodate special requests.

Question 2

What are the benefits of using high quality paints?

Accepted Answer

High quality paints provide better durability, better coverage, and a smoother finish. The higher amounts of premium pigments and binders contribute to higher stain and fade resistance, and, especially in higher sheens, can withstand frequent washing without damaging the surface of the paint.

Question 3

How will you protect my home during the project?

Accepted Answer

We cover all floors with drop cloths and relevant furniture, cabinets, surfaces, etc. with paper or plastic sheeting.

Question 4

Do you do wall repair and what does that entail?

Accepted Answer

Our standard practice is to fill all unwanted small holes and cracks for every job. When it comes to larger holes or damage, we accept small to medium drywall tasks on an hourly basis. We will spackle (or tape and mud if necessary), sand the surface smooth, and also apply texture if preferred.

Question 5

How long should I wait to put things back after painting?

Accepted Answer

We typically move furniture and smaller artwork/frames back when the walls are dry to the touch. Heavier items (large photos, mirrors, etc.) placed directly on painted surfaces should wait 5-6 days, keeping in mind the paint might still be slightly soft. Check after a few hours for sticking if concerned.

Question 6

What types of payment do you take?

Accepted Answer

We happily accept checks, cash, or Zelle.

We unfortunately do not accept credit cards at this time.

Question 7

What are the pros and cons of water-based stain versus oil stain?

Accepted Answer

We typically recommend using oil-based penetrating stains, these stains absorb into the wood instead of sitting on the surface, which prevents peeling. Water-based stains are best used on vertical surfaces or severely damaged/weathered wood. Water-based stains have a tendency to peel over time, while oil-based stains usually fade instead.

Question 8

What areas of Colorado do you service?

Accepted Answer

Emma's Company proudly services the following areas in Colorado:

Lafayette, Longmont, Boulder, Brighton, Arvada, Westminster, Thornton, Federal Heights, Erie, Louisville, Frederick, Nederland, Firestone, Gunbarrel, Niwot, Superior, North Glenn, Berkley, Pine Brook Hill, Dacono

Question 9

Do I need to be home during the painting project?

Accepted Answer

Nope! Most of our clients just head out and go about their day while we take care of the heavy lifting. We’ll keep you in the loop and make sure everything is locked up tight when we're done.

Question 10

Do you do wallpaper removal?

Accepted Answer

Yes, we remove wallpaper for $55 per hour plus the cost of the steamer rental. Although uncommon, it should be noted that sometimes the wall behind the wallpaper was not prepped properly. We like to warn our clients just in case, as the wall may need to be repaired to varying degrees, and depending on your existing texture and the extent of the damage, you may need to hire a professional drywall company.

(484) 639-1343

Frequently asked questions